WorksafeBC Options

In the midst of this public health emergency, many questions are coming in from the membership related to workplaces impacted by COVID-19.  Here you will find basic information regarding WorksafeBC options.

WorkSafe Unsafe Work Refusals

All workers have the right and responsibility to refuse unsafe work.  If you believe any work is unsafe, you must inform your supervisor right away and follow these steps: The Right To Refuse Unsafe Work

WorkSafe and Workplace COVID-19 Safety Plan

The BC Provincial Health Officer has issued an order requiring employers to create a “Workplace COVID-19 Safety Plan.”  BC Ferries is required to post a copy of their COVID-19 Safety Plan on their website and at your workplace so that it is readily available for review by workers, other persons who may attend at the workplace to provide services and members of the public.

BC PHO Workplace COVID-19 Safety Plan Order: PHO Order-May 14

WorkSafe BC Safety Plan Template: Covid-19-Safety-Plan Checklist

OFA COVID-19 Protocols: OFAA-Protocols-Covid-19

WorkSafe Claims (Exposure Claim):

WorkSafe Claim Contact Centre for reporting a work-related injury or illness:
Phone: 1.888.967.5377 (Monday to Friday, 8am to 6pm)
Fillable Form: WorkSafeBC Exposure Claim (fillable form)

Update: Notice from WorkSafeBC COVID-19 and the Workplace

At WorkSafeBC, we are actively monitoring and adjusting to the COVID-19 situation to determine how we can best support workers, providers, and employers around the province.

As part of these efforts, we have created a COVID-19 information and resources section on our website, where you can find the following information to help you stay safe at work and access WorkSafeBC services.

Workplace health and safety

For guidance on how to keep your workers safe at work, see:

Industry information

Health and safety resources to help workers stay safe during the outbreak are available for specific industries including construction, forestry, health care, manufacturing, retail, transportation, and agriculture, with more industries to be added.

How to access our services

We remain committed to providing the services you rely on and are continuing to adjust how we can best serve and support you. For the latest information, see our service updates.

Our call centres remain open, and we are continuing to adjudicate and manage new and existing claims. For more information, see our section on how to report new and manage existing claims.

How to stay informed

Visit our announcements page for the latest updates on health and safety resources and accessing WorkSafeBC services.

If you have questions or concerns

If you have questions or concerns about exposure to COVID-19 at your workplace, call our Prevention Information Line at 604.276.3100 in the Lower Mainland (toll-free within B.C. at 1.888.621.SAFE).

Helpful link: